Help centre

FAQs & visitor checklist

Visas, health, insurance, cash, packing, mountain & safari behaviour. Double-check rules with your embassy and doctor.

Before you travel

Requirements checklist for tourists

Working checklist only—you, your airline, and immigration have final say. We confirm details on your booking.

Documents & entry

  • Passport valid at least six months beyond exit date
  • Tanzania visa arranged online (e-visa) or on arrival per your nationality
  • Printed e-visa / payment receipt if applicable
  • Return or onward ticket (often checked by airlines)
  • Booking vouchers / contact numbers in offline copy

Health preparation

  • Consult a travel clinic 6–8 weeks before departure
  • Yellow fever certificate if arriving from endemic countries (carry WHO card)
  • Malaria prophylaxis decision with your clinician
  • Travel insurance with medical evacuation and adventure/amateur sports cover for treks
  • Personal prescriptions in original packaging + doctor’s letter

Money & comms

  • Notify bank of Tanzania travel; plan for USD cash (notes printed after 2006 widely preferred)
  • Card works in many towns—not on the mountain; budget tips in USD cash
  • Unlocked phone; local SIM optional (vodacom/airtel in Arusha/Moshi)
  • WhatsApp installed—primary field coordination channel

Culture & safety habits

  • Dress modestly in villages/towns; swimwear at lodges/pools only
  • Ask before photographing people; no drones without TANAPA permit
  • Follow guide instructions in wildlife areas—never exit vehicle without clearance
  • Single-use plastics restricted in protected areas—use refill bottles

Entry

Passport & visa

Most visitors need a tourist visa unless exempt. Rules change—check the official immigration site for your passport.

Practical tips

  • Carry a colour photocopy of your passport bio page separately from the original.
  • Keep one PDF of all documents in cloud storage you can access without SMS.
  • If climbing Kili, your operator may need passport details weeks ahead for park registrations.

Medical

Health & insurance

Not medical advice—see a travel-health clinic for vaccines and malaria meds.

Insurance wording to check

  • Emergency medical and repatriation to home country
  • Altitude trekking up to 6,000 m if you climb Kilimanjaro
  • Trip cancellation / curtailment aligned with your deposit terms
  • 24/7 assistance hotline number saved offline

Budget

Money & tipping

Cash is common outside cities. Kilimanjaro crew tips are a meaningful part of your budget—plan USD before you fly.

Quick reference

  • US dollars accepted widely; small denominations help for tips and markets.
  • Credit cards often carry 3–5% surcharges at hotels—ask first.
  • Split cash across two secure locations; use hotel safe when available.
  • Cards rarely work on the mountain—carry tip cash in USD.

Recommended Kilimanjaro crew tipping (USD / day)

USD cash per crew member per day, paid at end of trek. Tips are excluded from climb quotes—budget separately.

Lead guide
$25–$30 per day
Assistant guides
$20–$25 per day
Cook
$15–$20 per day
Helping porters
$15–$18 per day
Porters
$10–$13 per day

Pool tips with your group if you prefer one envelope—the amounts above are per guest contribution guidelines. Your pre-climb briefing confirms crew size and suggested totals for your route length.

Mount Meru treks use the same crew bands. Ol Doinyo Lengai: tip your Maasai guide at the lead-guide rate for the climb day—see travel guide.

Gear

Packing highlights

Kilimanjaro

Layering system (base, mid, shell), warm summit mitts, headtorch with spare batteries, trekking poles, water bottles or bladder, sun protection, blister kit, and broken-in boots.

Safari

Neutral-toned layers, wide-brim hat, dust buff, binoculars, long sleeves for sun/mosquitoes, and a soft duffel if internal flights have strict weight limits.

Mountain

Kilimanjaro FAQs

How many days should I book?

Longer trips (often 7–8+ days west/south, 8–9 Northern) acclimatize better than short ones. Guides will descend you if ill—summit not guaranteed.

Do I need technical climbing experience?

No ropes on standard routes. You need multi-day hiking fitness, stable footing, and cold tolerance.

What about toilets and washing water?

Camping routes use mountain toilets at camps—standards vary. Operators differ on private toilet tents and washing bowls. Ask what is included before you pay.

Can I climb solo?

National park rules require you to be with registered guides. “Private” means your own group with dedicated crew—not unguided access.

How much should I tip the crew?

Recommended USD per person per day: lead guide $25–$30; assistant guides $20–$25; cook $15–$20; helping porters $15–$18; porters $10–$13. Full breakdown on Money & tipping and Kilimanjaro routes.

Wildlife

Safari FAQs

What vehicle will we use?

Usually 4×4 Land Cruisers with pop-up roof. Say if photography seating matters.

Are park fees included?

Good quotes list park fees + VAT + vehicle. Tariffs change—invoice should match your dates.

Can children join?

Many lodges have minimum ages; game drives can be long for young kids. Family-friendly routing exists—tell us ages and attention span early.

Country

General Tanzania FAQs

Is Tanzania safe for tourists?

Most trips run smoothly. Use common sense in cities, booked transfers, and a registered DMC. Check your government travel advice.

Languages spoken?

Swahili national; English usual in Arusha, Moshi, Zanzibar, and lodges. A few Swahili words help.

Power plugs?

Many lodges use UK Type G, 230V. Bring a universal adapter (and a small strip if you charge a lot).

Time zone?

Tanzania runs East Africa Time (EAT), UTC+3, year-round—no daylight saving switches.

Still unsure?

Ask us anything

Send dates, nationality, trip idea—we reply with options.

Tripadvisor

Traveller reviews

5.0

3 reviews

View on Tripadvisor

Sarah M. · United Kingdom

Tripadvisor

Unforgettable summit with outstanding guides

Incredible team. Summit day was challenging, but our guides made it safe, motivating, and unforgettable.

Kilimanjaro

Thomas & Lina · Germany

Tripadvisor

World-class Northern Circuit safari

Best safari we have ever done. The pacing, lodges, and wildlife knowledge were absolutely world class.

Safari

David R. · United States

Tripadvisor

Seamless from first email to final transfer

Professional from start to finish. Every transfer, hotel, and activity was perfectly coordinated.

Combined